“The candidates are of a high quality. So much so that we’ve created roles for candidates that weren’t chosen for the original job.”

The Client – AJR Management

AJR Management LTD provide premier newbuild utility management services to house builders and developers.

They also offer a first-class void utility management service for housing associations, landlords and local authorities as well as a comprehensive utility management and procurement service.

As a rapidly growing business with diverse and frequent hiring needs, AJR Management has sought to recruit for various positions including Accounts Payable Executive, Customer Service Executive and Administrator.

The Recruitment Challenge

AJR Management faced a recurring challenge with their recruitment process.

Debbie Read, HR Director at AJR, recounts, “We were using Indeed for posting jobs ourselves. We also used three recruitment agencies. One was good in that the CVs they sent were appropriate. The other two gave very little thought to the CVs they sent.”

The quality of candidates sourced from Indeed was unsatisfactory, and despite increasing the spend, the issue persisted.

Debbie said, “Overall, spend on recruitment was high and, except for one agency, disappointing and not good value at all. It was time to look for an alternative recruitment method.”

“Flat Fee Recruiter were incredibly supportive.”

The Recruitment Solution – Flat Fee Recruiter

Seeking an effective and economical recruitment solution, Debbie turned to Flat Fee Recruiter (FFR) after thorough research.

“I was happy to approach Flat Fee Recruiter based on their reviews and the companies they’d worked with. I spoke with Paula Thompson, who went on to be our Account Manager. From the outset she was incredibly supportive. We’ve really benefited from her expertise and knowledge of recruiting.” Debbie stated.

Flat Fee Recruiter proposed a Pro-branded campaign tailored to AJR’s needs. This included:

• Enhanced Job Board Exposure: Advertising under AJR’s branding for better candidate engagement.

• Tailored Job Adverts: FFR’s copywriting team produced professional job adverts, ensuring they met AJR’s standards.

• Proactive Support: Flat Fee Recruiter are highly responsive.

Debbie mentioned, “They crafted job adverts that we are proud of. Much more professional than the ones we’d created ourselves.”

” Paula and her team are proactive. If they notice that we’re not getting the number of CVs from a job advert, they are straight on the phone wanting to find out more about the role, so that they can improve the advert,” Debbie highlighted.

“Their customer service is off the charts.”

Comprehensive Applicant Tracking System (ATS): The Applicant Tracking System provided by FFR allows AJR full control over organising, shortlisting and contacting candidates.

In certain instances, Paula and the support team will approach candidates from job board CV databases to ensure optimal campaign performance.

The Recruitment Outcome

The partnership with Flat Fee Recruiter has been transformative for AJR Management.

“The candidates they source for us are of a high quality. So much so that we’ve created roles for candidates that weren’t the chosen one for the original job,” Debbie noted.

The results have been impressive:

• Successful Campaigns: AJR has run five campaigns with FFR and hired successfully every time.

• Cost Efficiency: The cost per hire has significantly reduced, leading to substantial savings.

• Higher Candidate Quality: AJR has attracted relevant and high-quality candidates quickly.

• Increased Control: The ATS has empowered AJR with greater control over the recruitment process.

“They’ve genuinely made a big difference.”

Debbie Read concluded, “From the very start all the team at Flat Fee Recruiter were incredibly supportive. Their customer service is off the charts. I feel very supported, looked after and they are great value. They’ve genuinely made a big difference.”

The collaboration between AJR Management and Flat Fee Recruiter exemplifies how a strategic approach to recruitment can yield better results, cost savings and enhanced candidate quality, ultimately contributing to the success of the business.