“I love the human touch to everything that Flat Fee Recruiter does”

Background:

apple hr support is a Leeds-based outsourced HR consultancy working with a diverse range of clients. Their mission is to relieve the burden of people-related issues, making life easier for their clients. This includes supporting recruitment challenges, ensuring that roles are filled effectively, efficiently, and in line with each client’s unique needs.

The Recruitment Challenge:

apple hr support, led by owner Kate Appleyard, has strong recruitment knowledge and a variety of hiring solutions. However, she wanted a genuine, reliable, and supportive service that would allow her to advertise roles for her clients with a consultancy-led approach. She needed a partner who could flex their service to meet the unique requirements of each client while still delivering results.

Specific challenges included:

• • High volumes of applicants needing time-consuming screening and shortlisting.
  • Clients without careers pages or online visibility for job adverts.
  • The need to maintain a personal, human-led recruitment process rather than relying solely on automation.
  • apple hr support engaged Flat Fee Recruiter for both their internal hiring and for client roles, including:
    • HR Advisor (internal).
    • Accounts Assistant.
    • Residential Property Manager.
    • Production Operatives – ongoing need, with 8 new hires in the past 6 months.

The Flat Fee Recruiter Solution:

Flat Fee Recruiter provided tailored solutions for each role, including:

• • Professional advert writing and multi-channel posting.
  • CV screening, shortlisting, and interview arranging.
  • Creation of a branded careers page for a client with no online recruitment presence.
  • Access to an applicant tracking system (ATS) for transparency and control.
  • The ATS proved especially valuable for one client, allowing them to monitor the progress of candidates in real time.

Working with Flat Fee Recruiter:

Kate worked directly with Account Manager Sam and Internal Recruiter Florence, their communication included:

• • Job briefs and kick-off calls for screening, preferred client processes and unique requirements.
  • Regular updates via email, phone, Teams and face-to-face meetings.
  • Flexible and responsive support whenever needed.

Kate valued the transparency of the process and the control retained through the ATS. She highlighted the importance of the human touch in candidate assessment, noting that one particularly successful hire would likely have been missed with automated-only screening.

“I love the human touch to everything that Flat Fee Recruiter does, whether that is screening candidates, keeping in touch or giving feedback, you can really see they care about people.”

The Results:

Flat Fee Recruiter successfully filled all roles for apple hr support and their clients, achieving a 100% success rate in placements.

Impact and savings:

• • Average cost per hire for production staff: £110
  • Estimated savings for apple hr support: £4,500 compared to traditional recruitment agencies
  • Estimated savings for property management client: £8,000–£10,000
  • Enhanced employer branding through branded adverts and improved recruitment visibility
  • Increased client control and confidence in the hiring process

Client Feedback:

“Flat Fee Recruiter has always been there whenever I need them, they do what they say they will do and always follow up to ensure we remain on track and to deadline. It’s great that we have established a 100% hiring success for apple hr support and our clients.

A big thanks to the team, the level and quality of support is second to none.”

Recommendation:
Kate actively recommends Flat Fee Recruiter to her clients and continues to introduce the service to those who could benefit from a flexible, transparent, and results-driven recruitment partner.