We love a good bit of feedback as it keeps us at the top of our game. That’s why, for the last two years, we’ve been sending out a customer survey.
All of our customers have the chance to complete the survey so it is a great snapshot into what they really thinking.
We have crunched the numbers for 2016 and are really chuffed with what we have achieved last year!
Our team work really hard to make sure we deliver all that we promise and it’s great that this comes through in the results we’ve had. That said, we’re only human and so there’s always room for improvement and your feedback helps us do this.
A big area of focus this year has been improving our communication, information and training. Thanks to Sarah, our dedicated Client Services Manager (who joined our team 6 months ago) our customers are getting an even better service and value for money than ever before. The results show that 80% of our customers see our helpful staff and speedy turnaround as one of the things they love about us the most!
We are also really excited to learn that 72% of our customers have filled their jobs in 8 weeks - and all those who answered “maybe” stated that they were interviewing currently with quality candidates! Result!
So, if you haven’t used us before, perhaps it is time to get in touch and see if you agree with the majority of our customers... we would love to hear from you and help you #RecruitThrifty!