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5 Things to Consider when Selecting a Flat Fee Recruitment Provider

which supplier is best

The recruitment landscape has changed dramatically over the last few years with the increasing number of suppliers offering a whole range of specialist and niche services.

And there are even changes in the Flat Fee Recruitment market.  With so many new suppliers, how do you sort the wheat from the chaff?  How do you know who to choose?  Is it all about the cost? Who can you trust?

We have listed the top 5 areas, we think are the most important, to consider when choosing a Flat Fee Recruitment supplier:

1. Support and/or Customer Service

As with many services today, costs are continually being driven down to an absolute minimum; and this can be at the detriment of service.  With many Flat Fee Recruitment Suppliers, there is very little contact or support on offer.  If you are new using this type of service you may want a bit more support to ensure you target the right applicants.  Will the Flat Fee Recruitment Company help with your advert writing, or suggest changes mid-campaign to get better results?  Does the Flat Fee Recruitment Company offer additional support if required with CV Screening, arranging interviews etc?  There are many companies who do not have the scalability to do this.  One thing you can be sure of is that Flat Fee Recruiter takes pride in its customer service and has the ability to scale up the support when required.

2. Job Board Coverage

There are simply thousands of job boards out there, lots of them are free and lots of them are disguised under another brand… How do you know whether the sites your Flat Fee Recruitment Company chooses, are the right ones for your vacancy? 
We would suggest you ask for an advert distribution list (A list of where they are suggesting to publish your advert).  At this stage, you could even ask for previous success stories of similar roles or justification as to why the Flat Fee Recruiter thinks these are the best sites to advertise on.

3. Software

Advertising on the job boards can mean a crazy volume of applications (especially if you are advertising on more than 2 or 3 sites).  Do you want ALL the CV’s coming through to your inbox? Many of the professional Flat Fee Recruitment Companies (AKA Flat Fee Recruiter :)) will provide you will access to an Applicant Tracking System (ATS) FREE of charge.  Amongst other things, this will help you to manage and communicate with the applicants, help to screen with pre-approved questions for applicants and allow you to see the recruitment progress with your line Managers.  These systems should be easy to use and save you time!

4. Success Stories

Word of mouth, referrals and testimonials etc are the best way to ensure that you are dealing with a company who delivers results time and time again.  Ask to speak to previous clients, see references and testimonials of companies recruiting similar job roles.  If a Flat Fee Recruiter is confident and successful in their results, then these should not be a problem!

5. Return on Investment (ROI)

Finally, as with any advertising, it needs to work for you.  This could mean something different to every employer.  Do you want to; fill the job 4 times over, find 10 Quality applicants for interview, have 20 excellent CV’s or receive 4 CV’s that recruitment agencies have also presented… Consider what your expectations are and what you are prepared to spend on getting that result. Then measure the result against the expectation and if the return was worth it, you know you have found a Flat Fee Recruiter that works for you!
If you have any more experiences or tips to add to help other employers when selecting a Flat Fee Recruiter, then please let us know so that we can share the knowledge.

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